With technology changing by the day, banking is no exception. One technology that is becoming more popular is the ITM, or Interactive Teller Machine. While it may look similar to an ATM, it offers customers a much different experience. Unlike an ATM, which is limited in what it can do, an ITM can provide customers with a wide range of services. ITMs can help you with more than just basic deposits and withdrawals. They can also assist with applying for loans and opening new accounts.
Another advantage of an ITM is that customers don’t have to wait in line to talk to a teller. With an ITM, customers can use their own time to complete their banking needs. Plus, an ITM is often available 24 hours a day, seven days a week—so whether you want to deposit your check or purchase a money order at 3 a.m., that’s possible at many locations.
Virtual tellers cost less to maintain and operate than traditional tellers. Banks can save on the cost of staffing and operating a physical bank branch, while still providing customers access to their accounts.
24/7 availablity, eliminating the need for customers to wait in line for service. Customers can access their accounts from anywhere at any time, making banking more convenient and accessible.
Hyosung ITMs use the latest security technology to protect customer information, making it more difficult for criminals to access sensitive data.
Virtual tellers are equipped with advanced features that allow banks to provide personalized customer service with tailored advice from virtual tellers, helping to improve customer experience.
The MX7800I enables customers to choose how they want to interact with your financial institution by offering a robust set of transactions through Hyosung’s industry-leading core integration solutions either autonomously or with on-demand video assistance greatly improving the limited traditional ATM experience.
The MX8300I gives financial institutions the ability to offer full functionality including cash recycling, check deposits, and withdrawal denomination selection powered by today’s latest recycling technology.
The small footprint MX8200QTN model frees customers to choose how they want to interact with your financial institution by enabling a more robust set of self-service transactions including on-demand video assistance delivered through Hyosung’s innovative core integration option.